Charter Communications

Charter Communications

Industry

Charter Communications is one of the largest telecommunication companies in the United States. In 2006, it began its registered apprenticeship program in North Carolina to replace its unsatisfactory in-house training program. Charter Communications now has one of the largest apprenticeship programs in the state. Focusing primarily on programs training individuals how to become field technicians setting up cable and internet, Charter Communications is committed to recruiting veterans. Veterans are often highly motivated and possess the characteristics needed to become successful field technicians. The G.I. Bill has also been a great benefit to the company as it subsidizes the classroom education of veterans. Christopher Cullen, the company’s Technical Training Manager, says apprenticeship has “created a recruitment pipeline that we hadn’t seen before,” while also noting that it has decreased turnover and created a more knowledgeable workforce.